Returns & Exchanges

At Banyan Botanicals, we want you to be completely satisfied with your sustainable fashion choices. If your purchase doesn't fit or meet your expectations, we offer a 30-day window for returns and exchanges on all unworn garments with original tags attached.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Place the items in their original eco-friendly packaging and include the printed packing slip to ensure faster processing.

  • 3.
    Ship It Back

    Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the items, we will issue a refund to your original payment method or process your exchange within 5-7 business days.