Returns & Exchanges
At Banyan Botanicals, we want you to be completely satisfied with your sustainable fashion choices. If your purchase doesn't fit or meet your expectations, we offer a 30-day window for returns and exchanges on all unworn garments with original tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original eco-friendly packaging and include the printed packing slip to ensure faster processing.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the items, we will issue a refund to your original payment method or process your exchange within 5-7 business days.